Good questions. Honest answers.

We build professional websites and practical automation for small and medium-sized South African businesses. Our solutions help businesses build credibility, capture enquiries, respond faster and reduce repetitive admin.

LAUNCH is R2,950 once-off with a R349/month care plan. BUSINESS is R4,950 once-off with a R599/month care plan. GROWTH starts at R7,950 with care from R899/month. More complex work is quoted to scope. Third-party costs may apply separately.

Tell us about your business and what you need. We recommend a suitable solution and confirm scope, price and timing before work begins. There is no obligation to proceed.

Care coverage is confirmed in your written quote. Business care includes ongoing support and up to 30 minutes of minor content updates per month. Growth care adds priority support. Larger changes are scoped separately.

We assess your website, platform and goals before recommending a redesign or improvements. You do not always need to start from scratch.

No. We explain the options in plain business English, with clear costs and practical next steps.

We can scope approved WhatsApp Business integrations for FAQs, lead qualification, booking enquiries and human handover. Solutions are customised according to your business requirements; not every feature is automatically included. Meta rules, opt-in requirements and messaging charges apply where relevant.

For example, a website enquiry can be added to your customer list and notify the right person. An appointment can trigger a reminder. We scope connections using tools your business already uses.

Yes. MAKELAB is a South African business serving businesses nationwide, with remote collaboration.

Timing depends on the agreed scope, content, integrations and approvals. We confirm a realistic schedule in your quote rather than promising the same deadline for every project.

Third-party subscriptions, domains, premium integrations, WhatsApp/Meta messaging costs and AI/API usage may be billed separately where applicable. Your quote explains what is included and any expected ongoing costs.

Specialised digital solutions, integrations and emerging AI technologies can be explored under Custom Solutions. Feasibility, functionality and costs need to be defined before any commitment.

No. Better customer journeys and less repetitive work can help, but results depend on your business, customer demand, adoption and costs. Calculator estimates are illustrative, not guaranteed savings.

The form validates locally and prepares a WhatsApp message for you to review and send. This website does not store or automatically send your personal details.

Ownership, account access, licences and support are agreed in the written proposal. Third-party products remain subject to their own terms.

We assess permissions, access, provider policies and human oversight for the specific solution. We do not claim blanket POPIA compliance. Important AI outputs need appropriate review.